A warning to photographers needing conversions (to infra-red, astro, etc.) or camera repair: Stay away from Spencer’s Camera in Utah, which bills itself as doing work for NASA; they have photographers recommending them on YT videos and so on. The are outright crooks; no other way to put it.
Back in February I sent them two Canon T6s, both for sensor cleaning, one for conversion to Infra-red. I made it clear I needed it done quickly as I am on the road in my RV, etc. They said no problem, about $375. Okay.
It took more than 6 weeks, with no answer on their phone (filled up voice mail). They finally returned my emails saying everyone was ‘at a workshop’ in Canada. Aggravating.
The eventual package was so poorly wrapped that one T6 was sticking out of a ragged hole. There was no invoice or receipt or even an indication of which T6 was converted, which was merely cleaned. I went online to my bank to see that they ‘rounded up’ to $400.00 on my cc. No invoice indeed. Would have been iffy to round up. But the real reason was only one camera was actually worked on, the conversion. I assume they didn’t want to put a lie on paper since both cameras still had filthy sensors and are useless.
I wanted to have it on record, so I used email to complain. My two emails went unanswered. This is a well-known company (NASA, etc) but they obviously do not care (in the extreme) about us peons. I have posted the first photos out of my cameras on my blog if you want to see what they… didn’t do and over-charged me for it after being 4 weeks late. I’m a well thought-of writer (3 books, many TV/feature scripts) named Allan Weisbecker; I have worked professionally as a photographer (including covers) for magazines like Smithsonian, Men’s Journal, Popular Photography, and so on. Google me and do a search for my blog if you want to verify what I’m saying (and see the dirty sensor pics). ‘Allan C Weisbecker + blog’. Look for the title ‘Spencer’s Cameras Are Crooks’.
Is there some kind of danger from leaving the sensor without any kind of protection?
A warning to photographers needing conversions (to infra-red, astro, etc.) or camera repair: Stay away from Spencer’s Camera in Utah, which bills itself as doing work for NASA; they have photographers recommending them on YT videos and so on. The are outright crooks; no other way to put it.
Back in February I sent them two Canon T6s, both for sensor cleaning, one for conversion to Infra-red. I made it clear I needed it done quickly as I am on the road in my RV, etc. They said no problem, about $375. Okay.
It took more than 6 weeks, with no answer on their phone (filled up voice mail). They finally returned my emails saying everyone was ‘at a workshop’ in Canada. Aggravating.
The eventual package was so poorly wrapped that one T6 was sticking out of a ragged hole. There was no invoice or receipt or even an indication of which T6 was converted, which was merely cleaned. I went online to my bank to see that they ‘rounded up’ to $400.00 on my cc. No invoice indeed. Would have been iffy to round up. But the real reason was only one camera was actually worked on, the conversion. I assume they didn’t want to put a lie on paper since both cameras still had filthy sensors and are useless.
I wanted to have it on record, so I used email to complain. My two emails went unanswered. This is a well-known company (NASA, etc) but they obviously do not care (in the extreme) about us peons. I have posted the first photos out of my cameras on my blog if you want to see what they… didn’t do and over-charged me for it after being 4 weeks late. I’m a well thought-of writer (3 books, many TV/feature scripts) named Allan Weisbecker; I have worked professionally as a photographer (including covers) for magazines like Smithsonian, Men’s Journal, Popular Photography, and so on. Google me and do a search for my blog if you want to verify what I’m saying (and see the dirty sensor pics). ‘Allan C Weisbecker + blog’. Look for the title ‘Spencer’s Cameras Are Crooks’.